If returning items from outside of the UK please use a trackable service and make sure you fill in the customs form/waybill correctly, making sure you tick the box marked 'Returned Goods'. If any courier service is used, we will not be responsible for reimbursing any postage costs. Please use Royal Mail 2nd class recorded to return items from the UK. Items damaged by the customer will not be refunded. Please contact our customer services department first (details below) with details of the fault BEFORE sending them back to us. Worn items can not be returned unless clearly faulty. (We try our best to minimise mistakes but any error will be rectified at no cost to the customer) Returns postage will be refunded in the rare case of a wrongly sent or faulty item. Returned items can take up to 7 working days to process and refund. We can not resell the shoes if the box has been damaged removing tape or labels. Please DO NOT use packing tape or attach return labels on the shoe boxes, use wrapping paper or you can re-use our bag if it helps!. PLEASE FOLLOW THE STEPS BELOW SHOULD YOU NEED TO RETURN YOUR ORDER:
#Demonia stomp 08 full
If for any reason you are not happy with your unworn purchase you may return it to us in it's original packaging along with a copy of the invoice within 28 days for a full refund (postage fees will not be refunded).
Thank you for purchasing from us and supporting an independent business. Should a larger order be placed we will contact you directly to advise on shipping method. All remaining countries will be delivered to using the Royal Mail International Signed For service. We use DPD Couriers for Germany, France, Netherlands and Belgium. International: The following countries will be delivered to using DHL Couriers United States and Republic of Ireland. If you opt to use our paid for next day Royal Mail service then this also needs to be signed for on delivery. Larger orders will be shipped using DPD Couriers whereby a signature will be required. UK: Your items will be sent using the Royal Mail parcel service. Some countries can take longer.Īny taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Aztec Fashion L.T.D. Rest of the world: Please allow 10-15 working days from confirmation of order for delivery. If you do not receive the parcel within this time please contact us.Įurope: Please allow up to 10 working days from confirmation of order for delivery. UK: Please allow 2-5 working days from confirmation of order for delivery. We aim to dispatch your order SAME working day.
0 kommentar(er)
